Can i return verizon equipment to ups
ProTip: Return Verizon equipment at UPS, not the VZ store. Just had to run through the 'return the old router to complete the upgrade' cycle, and was surprised to find that the VZ stores don't necessarily all take equipment returns, despite the return instructions. Mall Dr store let me wait 15 minutes to talk to someone who couldn't take a ...How to Ensure a Smooth Fios Equipment Return Process. To ensure a smooth Fios equipment return process, follow the steps outlined in this article, avoid common mistakes, and don’t hesitate to contact Verizon if you have any questions or concerns. Exploring the Customer Service Aspect of Fios Equipment Return. Verizon’s customer service ...
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On Saturday, February 3rd Verizon installed the Fios line etc...in my condo. The installed left a G1100 router behind. I know this router is not necessary and I don't need it. My Asus is working fine and is more than capable to handle the requirements for my service. Issue: I can't get rid of the ro...If your Verizon equipment came from an authorized retailer, you must return the equipment to that store. Verizon FIOS equipment can be returned via UPS or returned to some Verizon FIOS stores, but not all stores will take returns. Remember to check the Verizon Store Locator for the most up-to-date information on store locations, hours, and ...01-21-2022 09:45 PM. Following protocol, as soon as I received my new Fios router, I returned my old router to verizon using their return label. UPS showed proof of delivery but my account says they have no evidence my equipment has returned and warning me I will be charged $100 if they don't receive it. I speak to a rep who tells me I need to ...Carefully pack your equipment in a sturdy box, affix the shipping label, and drop it off at a FedEx or UPS location. ... Exploring the Customer Service Aspect of Fios Equipment Return. Verizon's customer service plays a crucial role in the Fios equipment return process. From providing clear instructions to handling any issues that arise ...Verizon lost my equipment on return. 12-14-2019 12:36 PM. Hi, I cancelled on 9/28 and returned the equipment using Verizon provided box and label within 30 days. I have since been billed 90 dollars for unreturned equipment plus 10 dollars of whatever fees. I have a receipt from Office Depot where I dropped off the package and tracking shows it ...Correct answer: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract.Correct answer: Hi, Verizon advises customers to drop equipment off at a UPS Store, but the UPS Store says Verizon cancelled their UPS contract.Re: Return Shipping Label. 09-23-2011 05:30 AM. I'm sorry to hear about your recent issue. The Verizon Forums is a peer-to-peer support channel in which users help other users. Because your issue appears to need account specific assistance from Verizon, I've copied your message to an employee monitored board, where a Verizon representative can ...Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...But there was no UPS return shipping label in the box. And I can't find any way to get this question answered outside of "pay $14.99 a month for premium support!" ... If you have a local Verizon store they might take equipment returns, not all do, I would call first. _____ Justin FiOS TV: Extreme HD, Internet: 50/50, Digital Voice ...In addition to the over 500 Xfinity Stores, customers can choose from more than 4,400 conveniently located The UPS Stores nationwide. Equipment can be returned as-is, without wrapping or a box, and customers will receive a confirmation of receipt and tracking information from UPS, eliminating any questions about the status of their return.Hey Folks, I thought I would vet and share a frustration. Back in October when Verizon (I am on Fios BTW) started offering Home Monitoring and Control here in Virginia, I signed right up - it was a solution that I had actually be looking for. I called Verizon and ordered the super-duper-deluxe sys...In October I mailed the used equipment back via UPS via the UPS label Verizon sent me. To this date, I have not received a credit on my bill of the $79.00 I was charged. I can't get help thru the Help Call center. I just get rerouted. Tired of dealing with this!!! Verizon, your customer service needs great improvement!for what ever reason a 2nd quantum delivery was made, i never even opened the box, let alone "activated" anything which apparenly would beA restocking fee of $50 may apply to returns or exchanges of a mobile device (excluding Hawaii). Important: If you purchased from a Verizon Authorized Retailer (e.g., BestBuy, etc.) you must return or exchange at that location. To learn how to return home internet equipment (e.g. routers, receivers), visit our LTE Home Internet FAQs, 5G Home ...The equipment policy falls under Verizon Fios. Fios is a bundle of services that operate on optic fibre provided by the company like internet access. To return your rented equipment, visit the UPS store near you. You need to carry your receipt along with you to the store. You need to return your pieces of equipment within thirty days of the expiration of the agreement. Products and services of ...If you have a backup battery, and do not have voice service through Verizon, or if you do not need voice service during a power outage, you can disconnect the battery. How to disconnect the battery. The steps to disconnect the battery are the same for all battery backup units. Your unit may look different from the one in the illustration below.Community Leader. 07-13-2022 05:29 AM. Yes, use of a UPS is a good practice. This assumes that routers, extenders and desktops are also supported by UPSs. The BBU offered by Verizon, as noted, only supports telephone service. Even more importantly, the device requires manual intervention to function.Besides,can you return verizon equipment to store? To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Return Options: Return rented equipment to The UPS Store nearest you. Equipment serial numbers will be scanned and returned to Verizon.Enthusiast - Level 1. 03-14-2021 01:34 PM. I traded in my iPhone through Verizon's trade-in program in January of this year and received my new iPhone 12 pro max. Verizon provided me with a box and a label shipment to return my old iPhone. I used the return box and shipping label, providing the package to UPS.The packaged was picked up back in October but I received a notice for failing to return the equipment. I failed to make a copy of the ups label and verizon has not found the equiptment. I was wondering if tverizon can provide me with the tracking number on their prepaid label provided. Their has to be a way to find this equipment.Visit Community. 24/7 automated phone system: call *611 from your mobile. Get the trade in value for a device. Receive instant credit, account credit, gift cards or buyback deals & promotions when you upgrade & recycle your old device.Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...
1 Solution. smith6612. Community Leader. 08-14-2015 08:18 AM. If you talk to billing/support they should be able to help get a prepaid box sent to you. Otherwise, try visiting a UPS Store and see if they are capable of taking the DSL equipment, since UPS is a partner of Verizon for returning FiOS equipment.You've got three options to get it to UPS: We can come to you (for an additional fee) Schedule a pickup . Drop it off at a UPS location. Be sure to bring your identification. Hand the labeled package to your friendly neighborhood driver. Get a step-by-step breakdown of how to prepare and send out your returns through UPS.placing it in a post office box (surprised they still have one left) if they don’t get their stuff back it’s about $150 for the router and the other I have no idea. however being mad at Verizon is kind of strange. They gave you the return labels and it was up to you the customer to send them back properly. 0 Likes.1. RETURN POLICY. Equipment may be returned to Verizon as set forth below. These policies do not limit or supersede existing manufacturers’ warranties. You may return any Equipment or Other Devices you purchased from us for any reason within thirty (30) days of purchase. Defective Equipment may be returned within one (1) year of Equipment ...
Customer Service Rep. In response to 14202. 02-11-2021 12:22 PM. Making sure your returned device is sent back properly is key. You do not have to delete all apps from your phone before sending it in. However, to remove all personal information and applications, then you can perform a Factory reset. This will erase all information from …The 360 Returns program provides a company's customers and/or employees a convenient way to return items or merchandise via The UPS Store. Companies have different return options to choose from. Ask us about our "no box or no label" and Group Ship® programs. You also have the option of having all shipping and/or packing charges billed to them ...If your Verizon equipment came from an authorized retailer, you must return the equipment to that store. Verizon FIOS equipment can be returned via UPS or returned to some Verizon FIOS stores, but not all stores will take returns. Remember to check the Verizon Store Locator for the most up-to-date information on store locations, hours, and ...…
Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. Verizon will send you a return kit in the mail. Possible cause: Community forums.
Enthusiast - Level 1. 01-31-2024 02:37 AM. I returned the old Fios equipment in late November/early December 2023 but am being charged $375 for unreturned equipment. After receiving “no equipment return” email reminder from VZ I called and agent Mathew told me I was all clear on 1/2/24. Saw charge again in 1/30/24 and called.How do I return my Verizon FiOS set top box? Return Options: Return rented equipment to The UPS Store nearest you. Check here. You do not need to box up equipment. Equipment serial numbers will be scanned and returned to Verizon. Be sure to get receipt for your records. Contact Verizon at 1.800. Verizon (1.800. 837.4966) if you have any questions.I added a line and upgraded during the pre-order of the S10's. One of the lines I upgraded, We decided to return the phone instead of buying it out. An iPhone 8 Plus, Owed $299. We ordered the phones on the 5th of March, received them on the 9th or 10th. I did exactly as the return package said, Put the phone in the box, Taped it AT the UPS ...
This. You have to choose a store that accepts FiOS equipment. In my case it was actually a wireless authorized reseller and not a retail Verizon store. I've successfully returned Verizon equipment at one of their stores so you should be able to do the same. should be able to return it to most/all UPS stores also.Just place the supplied UPS shipping label directly over the original label and drop it off at a UPS store. Need to Know . To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected. Unreturned Equipment Pricing Equipment Type: National Unreturned ...Returning equipment can sometimes be a daunting task, especially for those who are unfamiliar with the process. Whether you are returning a faulty product or simply need to return ...
Folks, a few key points to help you: This is a pub Equipment return: By UPS prepaid pickup or dropoff at a UPS location, or in person at an Xfinity location Fee for late or no return: Varies by equipment, up to $300 or moreSearch DIRECTV support. Support. Orders, apps & equipment. Return or recycle your DIRECTV equipment. Learn what DIRECTV equipment needs to be returned and how to return or recycle it. Jan 19, 2009 · Master - Level 1. In response tThey'll return the package to Verizon's warehou Installation of Fios TV includes connecting up to three televisions with existing coaxial outlets (including installation of set-top boxes) and programming the Fios TV remote control for your set-top boxes and televisions. Additional TVs can be set up for an additional charge. Our technicians will also perform needed outside work, including ... Last Updated: March 3, 2023. Following the Verizon Equ I am having the EXACT same issue. I have called 6 times already and have been told multiple times they are expediting or emailing me a return label. They are doing it on purpose so that I have to pay an equipment fee for something I can't even use. I will never order from Verizon again online. They...Track one or multiple packages with UPS Tracking, use your tracking number to track the status of your package. Please only return your remote control (s) and/or power cords tJust to start with, I'm somewhat familiar withPlease bring all equipment you wish to return along with y Return rented equipment to the Verizon or the UPS Store nearest you. You do not need to box up equipment since equipment serial numbers will be scanned and returned to Verizon (Be sure to get a receipt for your records) Contact Verizon at 1.800.Verizon (1-800-837-4966) if you have any questions.If you really would prefer a store, check with your local Verizon Wireless store )make sure a corporate store and not a reseller). They may also handle FIOS or can tell you where the closest one is. Start a new topic or ask questions in the open forum. I have two SD set-top boxes that I want to return to a verizon store. Verizon is offering free returns for the origina Verizon lost my equipment on return. 01-22-2018 02:23 PM. I returend equipment in my own box using a label that Verizon e-mailed to me and even though I have proof of delivery from UPS, Verizon is claiming they never got the equipment, even though the proof of delivery says one of their guys signed for it.Being told I haven't returned equipment, then charged over $400 - I RETURNED IT SEVERAL WEEKS AGO!!! 02-21-2017 11:06 AM. My account was cancelled on December 8 and on December 9, I was sent a "kit" that included a return box and some labels. I needed to return the DVR box, but I had purchased the modem/router so I was supposed to keep that one. Options to Return Cox Equipment. Use one of the following fre[To return your equipment: Return rented equipment to your nearest 03-11-2015 03:37 PM. I had FiOS service while I lived in Medford, We are unable to locate your order details. Please check if information was entered correctly. If you need additional help, contact us at 1.800.VERIZON (1.800.837.4966). I cannot locate the return label in my account on desktop or the mobile app. Given COVID, the store that accepts Fios equipment is temporarily closed.