>

Jeld wen warranty claim - Oct 26, 2022 · Learn how to install and maintain JELD-WEN windows and doors with this compr

New claims of more than $1 billion in “unjust enrichment” against current and former Jeld-Wen Holdi

Click on New Document and select the file importing option: add Jeld wen warranty claim from your device, the cloud, or a protected link. Make adjustments to the sample. Utilize the upper and left panel tools to edit Jeld wen warranty claim. Insert and customize text, pictures, and fillable areas, whiteout unneeded details, highlight the significant ones, and …JELD-WEN, a popular window and door manufacturer, has been receiving numerous consumer complaints. Problems reported include poor quality products, delayed deliveries, and unresponsive customer service. Many customers have also reported difficulty getting warranty claims resolved.Warranty Claim. –. Max. file size: 1 GB. Describe Issue…(Required). Warranty # 2. Warranty ... Jeld-Wen Auraline-Composite. SERVICE AREAS. Rockwall; Garland ...Except as set forth in the Special Coverages section below, we warrant that if your JELD-WEN Product exhibits a defect in material or workmanship within two (2) years from the …Mail: JELD-WEN Customer Care Attn: Warranty Claims P.O. Box 1329 Klamath Falls, OR 97601 JELD-WEN Service Dept 90, rue Industrielle Saint-Apollinaire, Quebec, Canada GOS 2EO JELD-WEN Service Dept 550 Munroe Avenue Winnipeg, Manitoba, Canada R2K 4H3 JELD-WEN Service Dept 90 Stone Ridge Road Vaughan, Ontario Canada L4H 3G9 Phone: 888-JWHelpU 888 ...Their warranty claim process refers to the procedure customers need to follow if they encounter any issues with their JELD-WEN products covered under warranty. This …Dochub is a perfect editor for modifying your paperwork online. Follow this straightforward guideline edit Jeld wen warranty claim in PDF format online free of charge: Sign up and sign in. Register for a free account, set a secure password, and go through email verification to start managing your templates. Add a document.Jeld-Wen window glass replacement/warranty question. We have a 7 year old home with over 50 Jeld-Wen windows. A lot of them appear to be delaminating inside the glass. (I assume this is the UV Coating or something). This delaminating has made about 12 of our windows foggy and unable to be viewed through. I contacted Jeld-Wen support who …If you have a problem with your JELD-WEN Door, immediately upon discovery, contact the distributor or dealer from whom you purchased our product or contact us directly: In the United States: Mail: JELD-WEN Customer Care Attn: Door Warranty Claims P.O. Box 1329, Klamath Falls, OR 97601 Phone: 800-JELD-WEN (800-535-3936) Fax: 800-436-5954do so may result in the denial of any warranty claims . JELD-WEN advises against product installation in high interior water exposure environments such as showers, steam rooms and enclosed pool areas. These areas are beyond the tested/certified design intent of the window and any related warranty claims could be denied on that basis. Glossary ...To obtain after sales service you may return to the point of purchase and ask the retailer to open a warranty claim on your behalf. Find your authorized JELD-WEN dealer HERE To download a copy of your warranty, or to register your new JELD-WEN purchase online, please visit Warranty Downloads & RegistrationJELD-WEN® Interior and Exterior Door Slab and System Limited Warranty for the Home Depot OUR WARRANTY TO YOU... JELD-WEN® Products1 are designed to create lasting value for your home. This warranty is effective for JELD-WEN products manufactured on or after May 1, 2012 and distributed by the Home Depot®. Their warranty claim process refers to the procedure customers need to follow if they encounter any issues with their JELD-WEN products covered under warranty. This …If you have a problem with your JELD-WEN Product, contact the dealer/distributor or contractor from whom you purchased your product or contact us directly: Mail: JELD-WEN Customer Care . Attn: Vinyl Warranty Claims . P.O. Box 1329, Klamath Falls, OR 97601 . Phone: 888-JWHelpU (888-594-3578) Fax: 800-436-5954 . E-mail: [email protected] Feb 24, 2011 · Mail: JELD-WEN Customer Care Attn: Wood/Clad Warranty Claims P.O. Box 1329, Klamath Falls, OR 97601 Phone: 888-JWHelpU (888-594-3578) Fax: 800-436-5954 e-mail: [email protected] We can respond quickly and efficiently if you provide the following: a) Note the JELD-WEN product you purchased anddo so may result in the denial of any warranty claims . JELD-WEN advises against product installation in high interior water exposure environments such as showers, steam rooms and enclosed pool areas. These areas are beyond the tested/certified design intent of the window and any related warranty claims could be denied on that basis. Glossary ...Interior and Exterior Door Slab and System Limited Warranty OUR WARRANTY TO YOU... JELD-WEN® Products1 are designed to create lasting value for your home. This warranty is effective for JELD-WEN products manufactured on or after October 1, 2017 for use in the United States and Canada. ... Mail: JELD-WEN Customer Care Attn: Door Warranty …Effective dates November 1, 2000 to March 31, 2003 SRC001101 Page 3 of 3 If no corrective action has been taken within a reasonable time, write to: JELD-WEN Warranty Dept., PO Box 1329, events within the applicable warranty period and prior to the beginning of any repair work to: JELD-WEN Warranty Dept., PO Box 1329, Klamath Falls, OR 97601. Written claims must detail the nature of the problem, and the name, address and telephone number of the person making the warranty claim. No warranty claim shall be consideredOct 26, 2022 · Learn how to install and maintain JELD-WEN windows and doors with this comprehensive guide. Download the PDF file from Amazon Web Services and get started today.Mail: JELD-WEN Customer Care Attn: Warranty Claims P.O. Box 1329 Klamath Falls, OR 97601 JELD-WEN Service Dept 90, rue Industrielle Saint-Apollinaire, Quebec, Canada GOS 2EO JELD-WEN Service Dept 550 Munroe Avenue Winnipeg, Manitoba, Canada R2K 4H3 JELD-WEN Service Dept 90 Stone Ridge Road Vaughan, Ontario Canada L4H 3G9 Phone: 888-JWHelpU 888 ... Feb 24, 2011 · Mail: JELD-WEN Customer Care Attn: Wood/Clad Warranty Claims P.O. Box 1329, Klamath Falls, OR 97601 Phone: 888-JWHelpU (888-594-3578) Fax: 800-436-5954 e-mail: [email protected] We can respond quickly and efficiently if you provide the following: a) Note the JELD-WEN product you purchased andJELD-WEN recommends strict adherence to the current version of ASTM E2112. NOTE: Altering the product or failing to follow installation instructions could lead to the denial of future warranty claims. JELD-WEN does not recommend the installation of our products into a barrier-type exterior envelope system. Any barrier-Jeld-Wen Siteline Wood-Clad Windows and Patio Doors are made to be reliable and efficient backed with a warranty that gives customers peace of mind. They are ...This warranty is effective for JELD-WEN products manufactured on or after June 1, 2019 for use in the United States and Canada. Any previous warranties will continue to apply to door products manufactured by JELD-WEN prior to this date. For additional information, including care and maintenance, information, refer to www.jeld-wen.com or JELD-WEN has some of the most comprehensive warranties in the industry. Warranties are based on the date of product purchase. If you know the year in which your JELD-WEN window or door was purchased, this page will provide access to current warranties, as well as our historical archive for products manufactured as far back as thirty years ago.Mail: JELD-WEN Customer Care Attn: Warranty Claims P.O. Box 1329 Klamath Falls, OR 97601 JELD-WEN Service Dept 90, rue Industrielle Saint-Apollinaire, Quebec, Canada GOS 2EO JELD-WEN Service Dept 550 Munroe Avenue Winnipeg, Manitoba, Canada R2K 4H3 JELD-WEN Service Dept 90 Stone Ridge Road Vaughan, Ontario Canada L4H 3G9 …terms and conditions of the limited product warranty as part of the terms of the sale. JELD-WEN advises against product installation in high interior water exposure environments such as showers, steam rooms and enclosed pool areas. These areas are beyond the tested/certified design intent of the window and any related warranty claims could beMail: JELD-WEN Customer Care Attn: Vinyl Warranty Claims P.O. Box 1329, Klamath Falls, OR 97601 Phone: 888-JWHelpU (888-594-3578) Fax: 800-436-5954 E-mail: [email protected] In Eastern Canada: Mail: JELD-WEN Service Department 90, rue Industrielle Saint-Appollinaire, Quebec, Canada GOS 2EO Phone: 800-463-1930 Canadaevents within the applicable warranty period and prior to the beginning of any repair work to: JELD-WEN Warranty Dept., PO Box 1329, Klamath Falls, OR 97601. Written claims must detail the nature of the problem, and the name, address and telephone number of the person making the warranty claim. No warranty claim shall be considered Jul 16, 2018 · This claim is supported by their comprehensive limited lifetime warranty, which each of their products receives. In fact, JELD-WEN has some of the most comprehensive warranties available in the industry today—including an online archive of warranty documents from the last 30 years, ensuring that homeowners can access their warranty ...0345 122 2891 or [email protected]. Doorkits: 0345 122 2891 or [email protected]. Doorsets: 0345 122 2891 or [email protected]. Warranty Requests: 0345 122 2891 or [email protected]. Alternatively, you can contact us by filling out our online form below.Click on the Customer Care tab, then click on DSS to access the portal and enter your warranty claim. If you have questions on your claim or need answers about using or …Oct 19, 2022 · New claims of more than $1 billion in “unjust enrichment” against current and former Jeld-Wen Holding Inc. insiders have led to a proposed $13.5 million settlement of a lawsuit involving ... Mar 13, 2019 · Read Steves & Sons, Inc. v. Jeld-Wen, Inc., Civil Action No. 3:16-cv-545, see flags on bad law, and search Casetext’s comprehensive legal database ... In 2016, Steves filed an action against JELD-WEN alleging, among other claims, a federal antitrust claim and several breach of contract claims. Those claims were tried to a jury in January 2018.Get free shipping on qualified JELD-WEN, Limited Lifetime Warranty products or Buy Online Pick Up in Store today.If you have a problem with your JELD-WEN Product, immediately upon discovery, contact the dealer/distributor or contractor from whom you purchased our product or contact us directly: Mail: JELD-WEN United Window Collection Attn: Warranty Claims 90 Stone Ridge Road Vaughan, ON, Canada L4H 3G9 Phone: 800-440-2714 905-265-5700 Fax: 905-265-5701Complete the form below to begin the process of submitting a warranty service request to JELD-WEN. After completing the form, you will be contacted by a customer care …Complete the steps below, and a Customer Care representative will contact you. If you have questions on your claim or need answers about using or navigating the DSS portal please call: 833-780-2273. To inquire about JELD-WEN window product information, email us or call your regional support contact, Mon-Fri, between 6:00 AM – 5:00 PM PST. To inquire about JELD-WEN door product information, email us or call 877-535-3462 ...JELD-WEN does not endorse the installation of our products into a barrier-type install system unless a sill pan is present, incorporated with through-wall fashing and can drain to the exterior (along with other “required” components). Failure to do so may result in the denial of any warranty claims. Areas such as Florida and the Texas TDI ... Mail: JELD-WEN Customer Care Attn: Warranty Claims P.O. Box 1329 Klamath Falls, OR 97601 JELD-WEN Service Dept 90, rue Industrielle Saint-Apollinaire, Quebec, Canada G0S 2E0 JELD-WEN Service Dept 550 Munroe Avenue Winnipeg, Manitoba, Canada R2K 4H3 JELD-WEN Service Dept 90 Stone Ridge RoadTo submit a warranty claim for a Shark vacuum, call the toll-free number from Monday through Saturday 7 a.m. to 11 p.m. or Sunday from 9 a.m. to 8 p.m. EST, as of 2015. A lifetime or five-year warranty is available on qualifying vacuums pur...Jun 4, 2010 · These persons may be eligible to purchase replacement products at a sliding-scale discount from JELD-WEN. To determine if you’re eligible for this class action settlement, call 1-877-289-4000 or visit www.centurywindowsettlement.com. Claim forms must be postmarked on or before December 6, 2010. events within the applicable warranty period and prior to the beginning of any repair work to: JELD-WEN Warranty Dept., PO Box 1329, Klamath Falls, OR 97601. Written claims must detail the nature of the problem, and the name, address and telephone number of the person making the warranty claim. No warranty claim shall be consideredThis warranty is effective for JELD-WEN products manufactured on or after June 1, 2019 for use in the United States and Canada. Any previous warranties will continue to apply to door products manufactured by JELD-WEN prior to this date. For additional information, including care and maintenance, information, refer to www.jeld-wen.com orRequest Details. * I Am Requesting: Replacement Parts Only. Service Repair. I'm Not Sure. * JELD-WEN Product (s) Needing Parts or Service Vinyl Window/Patio Door. Wood Window/Patio Door. Aluminum Window/Patio Door. Interior/Exterior Entry Door. I'm Not Sure.Send Message. JELD-WEN may share your information with selected JELD-WEN Authorized Dealer (s) for purposes of following up on your request. Have a question? Call: United – Vaughan, ON 1-844-355-5760. Willmar – Winnipeg, MB 1-888-945-5627. DF – St. Apollinaire, QC 1-800-463-1930. PQ – St. Henri, QC 418-882-2223. JELD-WEN of …Dochub is a perfect editor for modifying your paperwork online. Follow this straightforward guideline edit Jeld wen warranty claim in PDF format online free of charge: Sign up and sign in. Register for a free account, set a secure password, and go through email verification to start managing your templates. Add a document.According to the OtterBox website, the company provides a one-year warranty for cases from date of purchase. If a valid claim of a material or workmanship defect is made within the warranty period, OtterBox either repairs the case or replac...Jeld Wen; Therma Tru · La Cantina. If you experience issues or have questions ... **Milgard manufacturer warranty details outlined in warranty guidelines.JELD-WEN is teaming up with the Red Cross. - Impact Lives. Donate Now. Support For Pros Documents x < Hide 1 - 20 of 1,635 Documents Clear Sort Format Title Type Last Updated Exterior Door Slab and System Warranty, effective 10/01/08-09/30/09 (PDF) Warranties Apr 8, 2019 Exterior Door Warranty, effective 12/01/06-09/30/08 (PDF) WarrantiesMail: JELD-WEN Customer Care Attn: Vinyl Warranty Claims P.O. Box 1329, Klamath Falls, OR 97601 Phone: 888-JWHelpU (888-594-3578) Fax: 800-436-5954 E-mail: [email protected] In Eastern Canada: Mail: JELD-WEN Service Department 90, rue Industrielle Saint-Appollinaire, Quebec, Canada GOS 2EO Phone: 800-463-1930 CanadaIf you have a problem with your JELD-WEN Product, contact the dealer/distributor or contractor from whom you purchased your product or contact us directly: Mail: JELD-WEN Customer Care . Attn: Vinyl Warranty Claims . P.O. Box 1329, Klamath Falls, OR 97601 . Phone: 888-JWHelpU (888-594-3578) Fax: 800-436-5954 . E-mail: [email protected] 0345 122 2891 or [email protected]. Doorkits: 0345 122 2891 or [email protected]. Doorsets: 0345 122 2891 or [email protected]. Warranty Requests: 0345 122 2891 or [email protected]. Alternatively, you can contact us by filling out our online form below.W-2500 Wood and Clad-Wood offers an excellent combination of durability, style, and energy efficiency. Featuring AuraLast pine, W-2500 windows protect against harsh weather, wood rot, and water damage. This line is available in five models with seven exterior colors and 14 interior finish options.May 30, 2019 · Warranty Claim Procedure To make a claim under this Limited Warranty, contact the Andersen retailer/dealer who sold you your Andersen® product. Or, you may contact us at: Andersen Windows, Inc./Andersen Service Center 100 Fourth Avenue North Bayport, MN 55003-1096 You may also contact us using the Parts & Service section of …Sep 20, 2023 · High quality, innovative bifold, accordion, multi slide, swing and sliding doors and windows. Outstanding performance backed by a 50-Year Limited Warranty. A revolutionary outdoor panel backed by a 10-Year Limited Warranty. Use our dealer locator to find local assistance.JELD-WEN is teaming up with the Red Cross. - Impact Lives. Donate Now. Where to Buy Get Help on Your Project ABOUT US USA | ... Warranty, Service or Parts Request.Oct 13, 2023 · Cost: Pella Vs. JELD-WEN. JELD-WEN is one of the best window manufacturers for affordable and high-quality window products, usually at a low starting price of $350 to $549. Even at a lower price, it still offers custom window options and luxurious window materials like wood or wood-clad.New claims of more than $1 billion in “unjust enrichment” against current and former Jeld-Wen Holding Inc. insiders have led to a proposed $13.5 million settlement of a lawsuit involving ...If you wish to report your warranty claim directly to JELD-WEN, Milgard and La Cantina you may do so by clicking on their service forms below. In most cases, manufacturer’s representatives will contact you directly within 48 hours. Jeld-Wen warranty, service and parts request form. Use this form for submitting:This warranty is effective for JELD-WEN products manufactured on or after June 1, 2019 for use in the United States and Canada. Any previous warranties will continue to apply to door products manufactured by JELD-WEN prior to this date. For additional information, including care and maintenance, information, refer to www.jeld-wen.com or This warranty is effective for all JELD-WEN vinyl Products (except United Collection products) manufactured on or after July 1, 2010 for use in the United States and Canada. Any ... Attn: Vinyl Warranty Claims P.O. Box 1329, Klamath Falls, OR 97601 Phone: 888-JWHelpU (888-594-3578) Fax: 800-436-5954 E-mail: [email protected] In …If you have a problem with your JELD-WEN Door, immediately upon discovery, contact the distributor or dealer from whom you purchased our product or contact us directly: In the …making the claim must be submitted to: JELD-WEN Warranty Dept., PO Box 1329, Klamath Falls, OR 97601. All claims must be made and processed prior to doing any repair work not authorized by SUMMIT, and claims should ... JELD-WEN Warranty Dept, PO Box 1329, Klamath Falls, OR 97601. Written claims must detail the original date of …According to the OtterBox website, the company provides a one-year warranty for cases from date of purchase. If a valid claim of a material or workmanship defect is made within the warranty period, OtterBox either repairs the case or replac...OUR WARRANTY TO YOU... JELD-WEN® Products1 are designed to create lasting value for your home. This warranty is effective for JELD-WEN products manufactured on or after May 1, 2012 and distributed by the Home Depot®. ... If your warranty claim is denied, we may charge an inspection fee for an onsite inspection that is required or requested by …If you have questions on your claim or need answers about using or navigating the DSS portal please call: 833-780-2273. To inquire about JELD-WEN window product information, email us or call your regional support contact, Mon-Fri, between 6:00 AM – 5:00 PM PST. To inquire about JELD-WEN door product information, email us or call 877-535-3462 ...Sep 5, 2006 · Upon receiving your notification, JELD-WEN will send out an acknowledgement within three business days. JELD-WEN will investigate your claim and will take appropriate action within 30 days after notification. If it is determined that the product does not have a defect covered by the warranty, JELD-WEN may charge an inspection fee for any onsite A JELD-WEN Specialty Claims Specialist has contacted the consumer to review the issues. JELD-WEN is in process of scheduling a service visit to install the replacement parts. Customer responseMost real estate title transfers are by a written deed. A deed transfers property from the "grantor," or owner, to the new owner, or "grantee." Sellers convey most titles by warranty deeds, which offer some level of guarantee that the title...28 Oct 2014 ... Interior Door Panel Warranty.indd - Jeld-Wen. ... claim thereon shall be the same as, that provided in<br />. the ...This door has an Ovolo sticking profile and a smooth surface. 1 way JELD-WEN supports sustainable construction is by using recycled materials in the production of our Molded Interior doors. In fact, these molded door skins are made using 80 percent recycled content. ... They provided me with a product that isn't eligible for warranty claims?JELD-WEN Windows Reviews and Complaints. JELD-WEN window customers have reported complaints that include: Drafts. Mold. Decay. Deterioration. Water leaks. When water leaks through the windows, it reportedly collects between the panes, causing mold to develop. Other JELD-WEN customers have experienced strong drafts coming through the windows.This warranty is effective for all JELD-WEN vinyl Products (except United Collection products) manufactured on or after July 1, 2010 for use in the United States and Canada. Any ... Attn: Vinyl Warranty Claims P.O. Box 1329, Klamath Falls, OR 97601 Phone: 888-JWHelpU (888-594-3578) Fax: 800-436-5954 E-mail: [email protected] In …Feb 11, 2020 · This warranty is effective for all JELD-WEN products manufactured on or after April 15, 2007 for use in Canada and the United States. Any previous warranties will continue to apply to products manufactured by JELD-WEN prior to this date. For additional information, including care, maintenance and installation instructions, refer to www.jeld …Jan 28, 2021 · This warranty is effective for all JELD-WEN Products manufactured on or after July 1, 2010 for use in the United States and Canada. Any previous warranties will continue to apply to products manufactured by JELD-WEN prior to this date. ... Attn: Wood/Metal Clad Wood Warranty Claims P.O. Box 1329, Klamath Falls, OR 97601 …Phone – 1-844-355-5760 Fax – 1-844-237-3107. Email- [email protected]. For PQ Interior Door Products in Ontario: Phone – 418-882-2223 Fax – 418-882-2827. Email – [email protected]. JELD-WEN Products are designed to create lasting value for your home and offer some of the most comprehensive warranties in the industry. Request Details. * I Am Requesting: Replacement Parts Only. Service Repair. I'm Not Sure. * JELD-WEN Product (s) Needing Parts or Service Vinyl Window/Patio Door. Wood Window/Patio Door. Aluminum Window/Patio Door. Interior/Exterior Entry Door. I'm Not Sure.Attn: vinyl Warranty Claims P.O. Box 1329, Klamath Falls, Or 97601 Phone: 888-JWhelpU (888-594-3578) Fax: 800-436-5954 Email: [email protected] in eastern canada: Mail: JELD-WEN Service Department 90, rue industrielle Saint-Appollinaire, Quebec, Canada GOS 2EO Phone: 800-463-1930 Fax: 888-998-1599 in Western canada: Mail: JELD ...If you have a problem with your JELD-WEN product, contact the dealer/distributor or contractor from whom you purchased the JELD-WEN product or contact us directly: Mail: JELD-WEN Customer Care Attn: Warranty Claims (Windowmaster Aluminum) P.O. Box 1329, Klamath Falls, OR 97601 Phone: 866-891-0696 Fax: 800-436-5954 Complete the form below to begin the process of submitting a warranty service request to JELD-WEN. After completing the form, you will be contacted by a customer care representative within 10 days. Please fill out this form as completely and accurately as possible. Fields marked ( *) are required. Who Are You? Your Role?JELD-WEN is currently seeking a Warranty Coordinator to join our growing team. THE ROLE The Warranty Coordinator is tasked with supporting our company’s commitment to provide world-class, after ...Except as set forth in the Special Coverages section below, we warrant that if your JELD-WEN Product exhibits a defect in material or workmanship within two (2) years from the …Quit claim deeds can be used to add or remove an individual from the title to property. Often this is used between parents and children or spouses. Quit claim deeds offer no warranty that the seller holds a free and clear title to the home....Mail: JELD-WEN Customer Care Attn: Warranty Claims P.O. Box 1329 Klamath Falls, OR 97601 JELD-WEN Service Dept 90, rue Industrielle Saint-Apollinaire, Quebec, Canada GOS 2EO JELD-WEN Service Dept 550 Munroe Avenue Winnipeg, Manitoba, Canada R2K 4H3 JELD-WEN Service Dept 90 Stone Ridge Road Vaughan, Ontario Canada L4H 3G9 Phone: 888-JWHelpU 888 ...When it comes to protecting your home and appliances, having a reliable home warran, events within the applicable warranty period and prior to the beginning of any repair work to: JELD-WE, To claim the warranty for a GE water heater, call GE at the number listed in the product’s owner’s manual., Aug 12, 2023 · reported before installation and finishing. Claims under these warranties must be made , Effective dates November 1, 2000 to March 31, 2003 SRC001101 Page 3 of 3 If no corrective action has been ta, Understanding JELD-WEN Book Codes: Builders Vinyl™ Product Prefix , Warranty Coordinator, Scheduling II. JELD-WEN, Inc. North Carolina. PostedPosted 27 d, Feb 11, 2020 · Attn: Warranty Claims, jeld wen warranty claim. Warranty service request form end custom, This warranty is effective for all JELD-WEN Products manufa, What This Warranty Does Not Cover... JELD-WEN manufactur, JELD-WEN has {1} locations, listed below. Reset *This company may , JELD-WEN® WINDOWS & DOORS | MAINTENANCE, CARE AND WARRANTY | 03 EX, end of the Jeld-WeN drain mat. 4. Place drain mat on rough op, Mail: JELD-WEN Customer Care Attn: Vinyl Warranty Claims P.O. Box 1329, If you have a problem with your JELD-WEN Door, immed, This warranty is effective for all JELD-WEN window and patio d, Jan 1, 2009 · of a potential claim is discovered or should have b.