Xfinity box stuck on welcome screen
The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 seconds and attempted a hard reboot, with mostly the same results, the only difference being that now the “Welcome etc” screen flashes periodically until it turns off completely. The box is also quite ...4. Xfinity Flex is stuck on the welcome screen. When you power up your device and get stuck on the welcome screen, the problem could be a loose cable, network, or software issue. Try troubleshooting it as follows: Ensure you have a stable connection to the internet. Check that you do not have any loose cables.Learn how to troubleshoot the Xfinity cable box that shows the welcome screen problem by checking the cable connections, power cycling, checking the internet connection, and performing a factory reset. Find out the possible causes and solutions for this issue and contact Xfinity customer support if needed.
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1Pst on main X1 Box (DVR) Well, I am going to post this here since phone support is absolutely useless. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. About four days ago, my X1 DVR box died. Tried to turn on the TV and was greeted with the "Welcome" message and the LED display on the box said "boot".It was stuck like that for several hours, i did reboot it few times. After a day or so i started it again, and then it made past that screen. horrible experience.Dec 23, 2021 · The most common solution is to reset the Xfinity TV that is stuck in one channel. Turn off the TV. Detach the device. Press & hold the power button for a minimum of 30 sec. Reconnect it again after 10 mins. Press & hold the power and wait a moment when the TV finally powers off. Now you can check if the channel can be changed. The display showed the “Welcome. Bienvenido. Bienvenue.” boot screen. I waited a while and it never changed. I unplugged the power for 30 seconds and attempted a hard reboot, with mostly the same results, the only difference being that now the “Welcome etc” screen flashes periodically until it turns off completely. The box is also quite ...Welcome. Getting Started. Sign in. X1. Xfinity Community Forum. TV. X1. Stuck on screensaver. carsla13. New Poster • 1 Message. Thursday, March 19th, 2020 9:00 PM. Closed. Stuck on screensaver. Cannot navigate away from the screensaver... Have reset, restarted both X1 and flex...Xfinity Community Forum. TV. X1. X1 box stuck on Welcome screen. lauren1018 +7 more. ... 51 Messages. Sunday, December 27th, 2020 6:00 AM. Closed. X1 box stuck on ...We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount ( Web | iOS | Android) and xFi app ( iOS | Android) for product and account support. I am a bot, and this action was performed automatically.Jun 24, 2023 · Fix Xfinity Stuck On Welcome Bienvenido Screen: If your Xfinity is stuck on the welcome Bienvenido screen then you can try the above steps. All these steps might help you to move forward with that welcome screen. Other than this you can try disconnecting all the cords from the socket and the device. After waiting for 10-20 seconds, install them ... Located HBO Max, press Force stop, choose Clear cache, and then choose Clear data. On a Roku TV, go to the Roku home screen and press the buttons below consecutively – press Home 5 times, Up, Rewind 2 times, and then Fast Forward 2 times. For Android TVs, go to Settings > Apps. Choose HBO Max and tap on Clear cache then …Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. We have made changes to keep employees safe so response and call times may be longer ...Moreover, I am puzzled as to why my Xfinity box is stuck on the welcome screen. Start from Device Settings. Use the remote to press the xfinity button. To highlight Restart, use the right arrow button. Click OK. A Welcome screen …To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the “Power” button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ...To fix Xfinity stuck on the welcome screen, check if your connections are tight and right. Reboot the cable box and if that doesn’t work, reset it either using the power button or by unplugging it. Restarting the gateway could also fix the issue. If you have a Flex device, connect it using the WPS button.
Xfinity Flex Stuck on Welcome Screen . If you’ve been having trouble with your Xfinity Flex box getting stuck on the welcome screen, you’re not alone. Several users have reported this issue, and it can be quite frustrating. Here are a few things you can try to fix the problem: 1. Restart your Flex box.Why is my Xfinity box stuck on the welcome screen? If your X1 or Xfinity Flex TV Box is frozen on the Welcome screen, check your connections and attempt to restart it. If you have a wireless TV box or Xfinity Flex device, you can also try restarting your modem/gateway and try connecting using the WPS buttons on the TV Box or Flex …We know some Xfinity Flex customers may be seeing three dots on-screen or are stuck on the Welcome screen or in a restart loop. To resolve this issue, you’ll need to perform a factory reset of your streaming TV Box. Here’s how to do it: While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds.Our cable box keeps restarting on its own and then gets stuck on the black "welcome screen." This has been happening multiple times a day for the last couple months.Please help. We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant.For Community knowledge, we scheduled a Technician due to signal levels being out of range. When we did that, the Technician replaced the cable box but did not have the correct model for the customer. Our Technicians do not have the XG1v4 boxes on their trucks due to inventory levels. We then shipped out the correct replacement and the TV box ...
Our Flex box is free but it should 100% work the right way. Please send us a private message with your full name and service address. To send the requested information in a private message to Xfinity Support from any Forum page: Click "Sign In" if …Official Employee. •. 618 Messages. Hi @Stevejob. Thanks for making our team aware of your cable box issues. If the screen is still stuck, you may need to restart it manually. Let us know if your experience is still the same. We're here to help. I no longer work for Comcast.…
Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. May 4, 2020 · I returned the box for a new one at t. Possible cause: The set-top box being offline. 3rd party equipment is offline or on wrong input (audio/.
I'm sorry you are having issues with your cable box, you have reached the right place for help! Let's get this resolved so you can enjoy your cable services. To get started, please send us a [Modmail]( https://comca.st/33FSq4X Copy ) message with your first and last name, along with your physical address.blinking blue light. i have a blinking blue light on the x1 box and it is stuck on the welcome screen. when i hold down the power button, the light turns to a solid green and the tv screen goes blue with the work pace on it. yes ive restarted, unplugged, and made sure all the cables are properly connected. Hello there, @user_34bd18!
Official Employee. •. 618 Messages. Hi @Stevejob. Thanks for making our team aware of your cable box issues. If the screen is still stuck, you may need to restart it manually. Let us know if your experience is still the same. We're here to help. I no longer work for Comcast.My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Then it flashes back and goes to the update screen where it is stuck at 0%. It keeps doing this cycle without any progress ever being made.
blinking blue light. i have a blinking blue light on t Dec 23, 2021 · The most common solution is to reset the Xfinity TV that is stuck in one channel. Turn off the TV. Detach the device. Press & hold the power button for a minimum of 30 sec. Reconnect it again after 10 mins. Press & hold the power and wait a moment when the TV finally powers off. Now you can check if the channel can be changed. Comcast Center is a walk-in customer service center that provides customers with support and assistance for their Comcast products and services. Whether you’re having trouble with your internet connection, cable box, or any other issue, the... For the past month like many of you each morning the Xfinity May 4, 2020 · I returned the box for a new one at Factory Reset the Xfinity Remote with a Setup Button. You can follow these steps to reset an XR11, XR2, or XR5 Remote, which has an inbuilt Setup button: Press and hold the Setup button. In about 5 seconds, the color of the LED on the remote will turn green from red. Press 9-8-1. You will see that the LED will blink twice in green color.The Flex box hangs up on the "Welcome Connecting to your entertainment experience" screen. It has been stuck on this screen all day. I got info to come up on the bottom of the screen showing that it is connected toWiFi and showing it's MAC address. I am using an my own modem & router. Any suggestions to get it to finish setup. To reset your Xfinity Cable box, you will n Oct 23, 2021 · To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Thr Tv screen says welcome. Bienvenido. Bienvenue.Resetting Insignia Smart TV. Press the Right and BThe display showed the “Welcome. Bienvenido. B Install the new cable box with the cables that came in the package so you can hook the box up to your TV and wall outlet. Turn on your TV and cable box, then enter your phone number to activate it. Once your number is confirmed, your box is active and you can watch Xfinity channels! Part 1. 1. Locate the reset button on the cable box. It is usually a small Nov 28, 2019 · It is not a direct path to Shaw Support. Call 1-888-472-2222 to get help. It's possible that a service call will be necessary to replace the device. Or, for a replacement device to be shipped, via Canada Post, to you, for self-installation, and return of the current device. BlueCurve TV Player XG1V4 screen is stuck on "Welcome. Bienvenido. To Reboot Your TV Boxes: Ensure your cables are tightly secured. Press and hold the Power button located on the front of the primary DVR TV Box for 10 seconds. The TV Box should automatically reboot. Or: Ensure your cables are tightly secured. Unplug the power from your primary DVR TV Box for 30 seconds. Plug the power cord back in to your TV … To do this, unplug the power cord from the back of the box[Replace a Comcast HD cable box by purchasing an altFix: Xfinity Flex Streaming Box Not Working Issue. So, here are the gu Power cycled the box Reset the box Restarted my internet modem (no idea why they’ll make me do this when internet is absolutely fine) Test the remote (backlight is on), red light flashes when I press a button The box simply shows a welcome screen when powered on and then goes to a black screen. No setup screen at all. HELP!