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I apologize about the issues you are having with the mobile app. Hopefully, the following steps will help get it connected once agian: Try to uninstall/reinstall the app. Make sure you are on the latest IOS. Make sure you are connected to your U-verse wireless connection, you may want to try to disconnect/connect again.We would like to show you a description here but the site won’t allow us.U-Verse DVR series scheduled recordings are not functioning. Something is wrong with the way series scheduled recordings are working. Today is 4/18/2022 and my scheduled recordings are only going through 4/20/2022. The guide is pulling listings properly, since if I go to guide I can see listings until 8:00pm 4/30/22 and it shows just a few ...First ensure your U-verse TV is set up properly, as there would be a few settings you would have not turned on in order for the receivers to recognize input from the U-verse app. Next, verify if you are running the latest version of the app for your device, Go to ' Settings ' → ' General ' → ' iPhone Storage ', choose " Offload ...We only provide a Return Kits if you have a disability or if your service address is more than 10 miles from a FedEx Office Pack and Ship or The UPS Store. If we send you a return kit: Pack up the equipment you're sending back to us. Attach the prepaid shipping label to the return kit.Troubleshooting Red X on screen: A RED X on your TV screen caused by the U-verse receiver represents a boot failure, possible network issue, or hardware problem. It is recommended to check connections and attempt to power cycle the receiver by unplugging the power cord and plugging back in after 10 seconds.Here's how you can do it: Go to the Settings menu on your Android device. Select " Apps " or " Application Manager .". Find and tap on the U-Verse app from the list of installed apps. Within the app's settings, tap on " Storage " or " Storage & Cache .". You'll see options to clear the cache and clear app data.What to do when U-verse is not working? Many receiver problems can be fixed by restarting your receiver. To do this, press and hold the Power button for 10 seconds. This takes 5-8 minutes and will impact any DVR recordings in progress. If you have multiple receivers, reboot your wireless gateway by unplugging it from its power source.We only provide a Return Kits if you have a disability or if your service address is more than 10 miles from a FedEx Office Pack and Ship or The UPS Store. If we send you a return kit: Pack up the equipment you're sending back to us. Attach the prepaid shipping label to the return kit.Follow these steps to troubleshoot your issue. Press Menu on the U-verse Remote Control. Scroll down to Help, then press OK. Select Information. Scroll to Troubleshoot & Resolve, then press OK. Select the service you want to troubleshoot and allow the interactive diagnostic test to run and complete. Follow the onscreen instructions to resolve.1. Restart. This is a classic method that has worked for decades in solving minor technological hitches. If your AT&T U-verse guide isn’t working, the first thing you should do is restart the gateway and receiver. This will do away with bugs or errors lurking in the devices and causing the guide to malfunction.Sep 29, 2012 · Guru. •. 428 Messages. 12 years ago. The DVR needs to interface logically with the Residential Gateway (modem) to authenticate. Without a connection to AT&T and your RG, the DVR will not boot fully let alone allow you to access the recordings. 0. 1.Uninstall and reinstall the app. Verify you have the latest software/ operating system on your phone or tablet. Turn off other apps that may be in use. Make sure you have U-verse TV service and an appropriate package - if you do not have U-verse TV, you can see if it is available by signing into your account at att.com.Guru. •. 428 Messages. 12 years ago. The DVR needs to interface logically with the Residential Gateway (modem) to authenticate. Without a connection to AT&T and your RG, the DVR will not boot fully let alone allow you to access the recordings. 0. 1.If the DVR functions are still not working, try a Non-Destructive Disaster Recovery. Unplug the power cord of the DVR from the wall or from the back of the box and wait ten seconds. Plug the DVR back in. When three white dots appear on the screen, unplug the DVR again. Repeat this process two more times.Please go to Menu>Settings>Network Setup> and at the bottom of that screen you should see Wired Connected and Internet Connected. If not, check to make sure your Ethernet cable is securely inserted in the DVR+ (CM-7500) port and in the router/modem at the other end. 2. Try connecting to a different port on your modem/router as there may be an ...A non-working DVR is not a good thing to have. We can help. To get started with your resolution, we will be sending you a private message to your forums inbox. Once you get the notification, please do the following steps: 1. Log-in to your forums account. 2. Click on the envelope icon. 3.ACE - Expert. •. 27.9K Messages. 9 years ago. @ashleydeanne wrote: The past couple days, the guide on our U-Verse TV will only say "Getting Information." We have reset and unplugged our modem multiple times and the problem still isn't resolved. This is extremely frustrating.The two TVs hooked to the secondary set top boxes say U-verse is not avaiable. But Uverse is running on the set top box that contains the DVR. I have ... But Uverse is running on the set top box that contains the DVR. I have tried rebooting all the secondary s... Skip to main content. AT&T Community Forums. Jump to a forum. Ask a ...If it does not, we recommend downloading our myATT app from the app store or texting myATT to 8758 to receive a link to download it. It allows you to troubleshoot in the palm of your hand and even setup a technician appointment. It is much faster than calling in. If you need further assistance or the app does not help, let us know.

Why is my att uverse dvr not working Video transcript: You're in control with Total Home DVR® from AT&T U-verse. With Total Home DVR®, you can record up to four shows at once on a single DVR and playback your shows from any room in your home. Pause a recorded show in one room and pick it up in another, and much more. ToMar 18, 2017 · When I first had Uverse installed with new equipment the record functions worked fine. But after 3 months or so I could not record or see the record list. I went to the support group at AT&T and was instructed to unplug, reboot and restart the Arris VAP2500 wireless access port and the receiver. After numerous tries thew same results happened.JefferMC. (1) You should not be purchasing the ARRIS WAP. If you have one that is malfunctioning, AT&T will replace it. (2) The WAP should last much longer than a couple of months, provided: a) It is not in some enclosure where it isoverheating, b) It's getting good, clean power, and.For rebooting the DVR, you need to press the electrical button for around ten seconds; to will switch off the DVR. Then, him can switch it the and wait for ten time before using the DVR. All is because, are these proceedings, the DVR want establish one proper connection. 2. Key. In some cases, the DVR power not be working due the buttons are ...

ATTHelp. Check out this thread. Under troubleshooting you will see links for DVR. Select that and check out step 3. A disaster recovery may resolve this. I have had this message for several hours. I reset the RG as well as all 4 boxes in the house. Then I unplugged everything and tried again. The I disconnected the HDMI cables and …ASKR1. Only 1 DVR + 3 receivers (2 receivers are hard wired) DVR is connected to main tv with sound system. Recordings can not be seen on any TV DVR menu. Yes, "all" recordings have disappeared but can be seen on AT&T U-verse app. Recordings can only be played back on TV DVR or receivers and not through app.…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. If your AT&T U-Verse DVR box breaks down,. Possible cause: Set #6: Factory Reset Your U-Verse TV. The last and definitive step in this rep.