Hey @user_bc1820 your card will come with a sticker on the front of the card with activation instructions. If you do not see this sticker you can check the back of the card for a contact phone number and you can reach out to Visa to activate your card.The card is probably a plug-in card (probably inside the box) that is just a memory card to use as a buffer. Either there is a software glitch, it failed, or it physically came loose. If a reboot doesn't fix it, then as noted, the box may need to be replaced.Learn how to set up or turn off automatic payments from your account online.Click "Sign In" if necessary. Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Track your order in your account. You can check your order status on the Billing tab within your Xfinity Mobile account, where you’ll find: The date your order was placed. The date your order was shipped. An estimated delivery date. A link to the shipping carrier’s site for additional tracking information.Prepaid card mailed to Xfinity account holder within 16-18 weeks of activation of all required services and expires in 180 days. Limit one $500 prepaid card amount per customer/account $400 Off: Offer ends 1/10/23. Requires purchase of new eligible Apple, Samsung or Google Pixel 7 phone while supplies last, 24 month Xfinity Mobile Device ...Please email [email protected] with the following information. Please allow 4 business days for a response from one of our team members. Providing complete and accurate information below will ensure your request is processed timely and correctly. Requested Information: Contact name and email address on file. Full Account Name and Number.If you’re getting a refund, the clock starts ticking after you file your taxes. Of course, you want your money as soon as possible. The Internal Revenue Service provides informatio...so, I contacted Xfinity about using my credit card to auto pay my monthly bill instead of my checking account. I asked if there was a fee for using my credit card to which I was told no. However, if I use my credit card versus my bank, I lose five dollars a month credit. if I pay using my bank with auto pay, I get a $10 a month credit.CCMike1. +17 more. Official Employee. •. 933 Messages. 2 years ago. Hi @lakehldy, you can call the number on the back of the card to find out the balance. 0. 0.Since you mentioned that it has already been 3 weeks, I would keep an eye out for the refund appearing in your account over the next week, and then if still no refund has been processed, I would check the email on the account to see if you got a notice that the refund failed and you need to set up a prepaid card. You can visit our Refunds …To receive a full device refund, you’ll need to return everything that came with your phone including the box, SIM card, battery, charger, and manual. Make sure your device is in like-new condition with no damaged or missing parts. If anything is missing or the device is not in like-new condition, we may not be able to process your refund.Article | Comcast Business SupportCookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.Jun 23, 2022 · If the card does allow for refunds, it can take 2-4 weeks to see the refund credited back onto a gift card (usually a lot sooner though). I would call the 800 number on the gift card and inquire to get a better accuracy of what to expect. If they state that a refund cannot be provided to the card, I would then reach out to Amazon or that vendor ...i received a statement in the mail saying i would be sent a check or a prepaid card, due to cancelling my service and having excess credits. it's bee... Skip to main content . Home. Getting Started. Guidelines. Sign in. Billing. Xfinity Community Forum. Customer Service. Billing. refund. H. hawkfan2112. 2 Messages. Wednesday, …@user_2i2xug Thank you for reaching out via our Xfinity Forums. Typically, a credit will be refunded back to a customer the same way we received it. So if you paid with a credit card, it would go back to that card and the same would happen if you made your last payment via ACH. I would be happy to review your closed account with you.Here are the detailed steps to Direct Message us: • Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.If Xfinity wants to outsource processing of refunds they need to inform customers they'll be dealing with a third party to get their money and they should NOT be deciding for them/forcing on them a prepaid credit card! Xfinity needs to do much better informing customers of what is going to happen and that customers will need to jump …I received a letter saying I got a refund from XFinity loaded on a Mastercard debit card. I went to xfinityrefunds.com, and entered the card number and created an account with my email (a gmail email). It then demanded a verification code that was sent to my email, but a comcast.net email instead of gmail. I have never opened a comcast email.... card, or U.S. passport), then accept the terms ... For additional information regarding this process including refunds, please refer to Account change request ...Track your order in your account. You can check your order status on the Billing tab within your Xfinity Mobile account, where you'll find: The date your order was placed. The date your order was shipped. An estimated delivery date. A link to the shipping carrier's site for additional tracking information.someone please help escalate this for my full refund. Thanks. timeline. March 2022: My internet service was disconnected. Didnt contact Xfinity because I thought it was a modem / hardware issue. April 2022: Found out my card on autopay got flagged so service was disconnected because autopay didn't go through. Contacted Xfinity to reinstate ...Xfinity Community Forum. Customer Service. Billing. refund. U. user_26485a. 1 Message. Tuesday, July 25th, 2023 2:08 PM. Closed. ... the extra payment can be refunded back to your payment card within 3-5 days, depending on how quickly your bank processes refund requests. If the total balance due on your account was …I was assured that a refund for one of the payments would be issued promptly. Subsequently, we intended to avail the discount by initiating the mobile service activation process. However, it came to light that my iPhone 13 Pro Max is incompatible with the provided SIM card.To send a "Direct Message" message: Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. I cancelled service with Xfinity on March 3rd, 2023, but was subsequently billed another full monthly billing cycle (~$285) and then only refunded ...893 Messages. Hi @user_pcaacp The website for activation and balance inquiry would be Prepaid card balance inquiry. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Xfinity prepaid VISA rebate card. I have a $400 Xfinity prepaid VISA rebate card. I was able to do a transaction for about $50 with it on my Xfinity Mobile bill. After that, it gets declined everywhere: at my water provider, my insurance provider, even at Xfinity cable. I called the number on the card and she said it got locked due to so many ...refund. Hi, I opened a Xfinity account for internet. On the day I picked up the device, a Xfinity assistant in the shop recommended to change my mobile plan from AT&T to Xfinity. I told him that I need to think about it and also discuss that with my roommate. He gave me a Xfinity sim card and said the card would not activated unless I activated it.To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary . Click the "Direct Messaging" icon or https://comca.st/3EqVMu7 . Click the "New message" (pencil and paper) icon . The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears.Xfinity Community Forum. Customer Service. Customer Service. Refund for returned equipment. christi_ames. Visitor • 1 Message. Thursday, December 28th, 2023 2:31 AM. Refund for returned equipment.Whether you’re a new customer or an old one, you know that Xfinity internet is a capable service that makes streaming, gaming, and other online activities faster and more enjoyable...Refund. I am a previous customer with xfinity, upon cancelation, there was credit on my account where xfinity had overcharged me one month. I was sent to digital prepaid solutions to get my refund. It opted to send me a physical card rather than placing the money back in the checking account that it had withdrawn from.Nov 2, 2023 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it.Credit Refund. Hi, I cut my service on August 2nd when I moved out of my old apartment and today I got a letter stating I overpaid and they were issuing a refund to me via mail within 30 days of getting the equipment back. I spoke to a representative a few minutes ago but she was unable to really hear me per usual due to internal network issue ...Xfinity rewards debit card not working. I received an Xfinity rewards card in December 2022 for $150. I called the number on the card and activated it. I tried to use it at Walmart and several gas stations, but it was declined each time. I called the number on the card and confirmed that it is activated and has a balance of $150.14 days ago. user_5alin8 You can also go to xfinityrefunds.com or call the refund department directly at 888-472-0211. They can give you the best advice and guidance about your missing refund, since they are the ones who handle them.Depending on the merchant, the cards would need to be processed a specific way such as debit instead of credit, as well as possibly having a PIN. Reaching out to the support line on the rear of the card should be able to provide information on where and how to use the card so it can be processed properly.We would take any scam email very seriously. We do have a security team that you can always report those to, and they can investigate that issue from there. You can report that email at https://comca.st/3xMMmGr anytime. You can also contact them directly at 1-888-565-4329.Sep 9, 2023 · Unfortunately, I cannot receive a refund check until after it is mailed by Xfinity. None of the helpful-sounding chat responses ever include the statement that the check has been mailed. Always assuredly looking into it or creating a tag or updating an account, but never mailing a check. the last chat even promised to add on an additional $15 ...According to Xfinity’s official website, Xfinityrefunds.com is a legitimate platform used to claim refunds for closed accounts or overpayments. When you close an Xfinity account with a remaining credit balance, Xfinity might reach out via email with instructions to visit Xfinityrefunds.com to choose your preferred refund method.Learn how to report an issue, like refund and payment issues or safety concerns. Xfinity For full functionality of this site it is necessary to enable JavaScript.When you sign up for automatic payments and paperless billing and are eligible, you'll receive up to a $10 discount on your monthly Xfinity bill. The discount will begin within 45 days. Depending on the timing, the discount may not always appear on your next statement but will appear on your following bill.You can even ask for a refund -- assuming it is actually granted, you may be given the funds in the form of a prepaid card, whereas people who stick with the service generally get their...Since you recently canceled your Xfinity service, you’ll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn’t have Xfinity Internet, Voice or TV, …After I contacted them in December 2023, I was told that I would get the money back on my account within 10 business days. Unfortunately, I never got the money on the card which was used to order the phone. Meanwhile, I disputed this with my back and they took away the charge first and put it back on my account.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it.If you have the Xfinity Mobile Protection Plan and your one-year warranty has expired, call Assurant at (855) 884-9771. During the first 14 days you own your device, you can contact Xfinity Mobile for warranty support. After 14 days, please contact your device's manufacturer for warranty support. They can provide information about obtaining ...Are you tired of the hassle that comes with filing your tax refund application through traditional means? Luckily, with advancements in technology, you can now apply for a tax refu...3. Set up the return with the company if applicable. Many larger retailers have online return centers through which you can set up your return if you want a refund on an actual item. Login to the account from which you made the purchase, find the return option for the appropriate item, and process it as a return.keeping you connected. distance learning to work-from-home. Get help going virtual. Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Hello, I recently had a Visa prepaid card for $75 expire on September 23, unfortunately I had put it away somewhere safe and forgot about it and never got use any of it. Is there anyway I can... Skip to main content. Home. Getting Started. Guidelines. Sign in. Customer Service. Xfinity Community Forum. Customer Service. Customer Service. …You can contact Xfinity (Comcast) customer support at 1-800-934-6489 or visiting their support site. Learn how to manage your Netflix subscription if it is billed through Comcast Xfinity.The latest imposter scam impersonates Xfinity and it's lately targeting people in the Pittsburgh area. According to the Ross Township, Pa. Police Department, Xfinity customers are getting phone ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window; Press Enter to send it.Start by looking at the back of your gift card. Typically, you'll find a toll-free number you can call to discover your balance. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code. Here's a selection of Visa Gift card issuers where you can check your balance online:Sep 10, 2023 ... i never got a notice because it was supposed To go back on my card and I don't have an Xfinity account the main one is my dads.We can work to put in a request to have your gift card reissued! Can you send us a direct message with our full name and address so we can work to get that sent back out? To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.I have on my bank statement a mis-charge from Comcast Atlanta, where as I have only ever had service in Washington state. I have called multiple times requesting a refund, I have been told I'm getting a refund, and I have an email confirmation saying that I have a refund request pending, but it's been more than a month and I still haven't had my card charge returned.When I went to cancel Xfinity b/c they raised their prices, I specifically told them to send me a check or a new visa prepaid gift card. I had a credit balance of $864.13 when I called to cancel. Xfinity says they are only sending me a check for around $150, which I haven't yet received, and refunding the rest to the various gift cards that had ...Are you looking to get the most out of your Comcast package? With so many channels available, it can be hard to know which ones are worth your time. Fortunately, there are a few ke...Having a clear and customer-friendly return and refund policy is essential for any business. It not only helps build trust with your customers but also reduces the likelihood of di...May 3, 2022 · Hi, @jesse.l01, thanks for reaching out to our forum with those on-point gift card questions. Your card will expire after 180-days from the date it was issued. This is a great FAQ that Xfinity put together to help our customers with some other common questions. You can also check the available balance here.Cancel service and refund. Good day sir. I have been a customer for several years. I bought a house last year in February. I called to have the service transferred to the new address and this was done successfully. My problem is that I have been charged this entire time for services at both locations.Posts with Discussion flair are intended for community conversation only (such as "which modem should I buy?", etc), and will not receive an official reply. If you wish to receive support from a Community Specialist, please update your post flair to either New Post - Billing or New Post - Tech Support as appropriate.. I am a bot, and this action was …My girlfriend moved in with me and since she uses Xfinity mobile we attempted to switch the internet into her name. ... When a disconnected account is disconnected the system will automatically try to return the credit to the last card used to make a payment, if that attempt fails then a refund check would be initiated to the billing address ...The buying a gift card was the only thing that sounded hokey to me. I started searching Comcast looking for the billing department number to verify the offer before buying the gift card. Ironically, finding the number to the Comcast billing department was impossible so instead I searched for comcast billing scam and found your entry instead.Scammers promise refund to con you into giving up your credit card information. Updated: 6:26 PM EDT Apr 6, 2023. Infinite Scroll Enabled. Brian Roche. Anchor. Scammers like to use business names ...After I contacted them in December 2023, I was told that I would get the money back on my account within 10 business days. Unfortunately, I never got the money on the card which was used to order the phone. Meanwhile, I disputed this with my back and they took away the charge first and put it back on my account.Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Xfinity Coupons are special credits to your account that can be redeemed for an Xfinity On Demand rental or purchase, or as a credit to your monthly bill. Learn how to register an Xfinity Coupon and check your remaining balance. Note: Xfinity Coupons are only available in select areas at this time and are provided for a variety of reasons.Return for refund or hardware warranty replacement. To initiate a return for refund or hardware warranty replacement, for either the WiFi Boost Pods or Storm-Ready WiFi and Battery Backup, complete this online form. Once you've completed the form, you'll receive an email confirmation with next steps on how to return the equipment, as well as ...To access the Xfinity Incentive Tracker, you'll need to enter: Your first and last name, home or mobile phone number, and billing ZIP code, or. Your cable account number as it appears on your Xfinity bill. Once you enter that information, you’ll see any prepaid card offers from the past two years. You can view the estimated date of when you ...Refund amount is less than or equal to the last card payment amount. (These should be returned within 30-days). A paper check will be sent in the account owner’s name to the bill-to address that was provided: If the customer uses Apple Pay to make their card payments. If the refund to the last payment card on file fails.These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e.g., your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices).Article | Comcast Business SupportBut a week later I was charged a termination fee for the old account , I spoke to xfinity support agent and they said they would put it a refund . 2 weeks go by and no refund so I call again and the new agent sets up the refund and tells me I will receive my refund back to my card that was charged in 30 days and I also received mail confirming ...Our refund process is outlined online and walks through the refund options. When time has passed and there has not been an option chosen, the refund automatically is sent via a physical prepaid card if there were any issues after our initial attempts to refund the balance to the last used method of payment.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Millions of WiFi hotspots. Special offer — only $10 for each 30-day pass. Get online in two simple steps. Pricing & other info. $10 promotional rate ends 9/21. Restrictions apply. Not available in all areas. Pricing and services are subject to change.Xfinity Community Forum. Customer Service. Billing. refund. U. user_26485a. 1 Message. Tuesday, July 25th, 2023 2:08 PM. Closed. ... the extra payment can be refunded back to your payment card within 3-5 days, depending on how quickly your bank processes refund requests. If the total balance due on your account was …Hello, @user_aufnje. Thanks for reaching our team on Forums regarding the fees. A fee of $25.00 is applied to accounts when a payment is returned by the issuer (either due to insufficient funds, incorrect routing information, or an expired card), and this fee would appear on your statement and in our billing ledger in the same area where late ...I paid [Edited: "Personal Information"] bill for 105.oo then he shut off services I'm looking for my money back on my card my name is [Edited: "Personal Information"] Note : This comment was created from a merged conversation originally titled RefundResetting your PIN. Visit xfinityprepaid.com. Click the FORGOT YOUR PIN? link (next to the Log in button). Verify your account information by entering the phone number associated with the account and the ZIP code of the service location, then click Next. Enter a new eight-digit PIN and click Set up new Security PIN. You'll see a confirmation ...I had used xfinity internet service from the 1year .As I was shifting the house ,I choose to disconnect the xfinity inter service so I requested for a disconnection of service on December 7.My service got disconnected on dec 12,2023.I even sent back the modem set to xfinity.My card had been charged even on Jan 27 2024.As I got disconnected,but ...The latest imposter scam impersonates Xfinity and it’s lately targeting people in the Pittsburgh area. According to the Ross Township, Pa. Police Department, Xfinity customers are getting phone ...Start by looking at the back of your gift card. Typically, you'll find a toll-free number you can call to discover your balance. Or you can check your balance by visiting the card issuer's site and entering your card's 16-digit number and security code. Here's a selection of Visa Gift card issuers where you can check your balance online:Debit card refunds can take up to 10 business days to process. In the event of fraud, a bank may, The Xfinity Incentive Tracker allows you to view your prepaid card status online. For our customers who, Debit or credit card. Debit and credit card refunds will be available in up, Paper check and prepaid card refunds on active Xfinity accou, Comcast Customer Service is here to provide Help an, Oct 24, 2023 · If so, when a refund is issued it will typically go back to the last payment method on file. This can , Learn how to report an issue, like refund and payment issues or safety concerns. Xfinity , xfinity promotion- $300 visa reward card for new internet , Discover how to manage your services, update passwords,, Get the most out of Xfinity from Comcast by signing in to y, Browse Coverage & Network. Get 24/7 help with any, To access the Xfinity Incentive Tracker, you'll, Hey @user_c6d2a0, Thank you for visiting our official X, Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, o, About 4 months ago I realized according to my bank statements that I , FTC $499.99 refund scam using Comcast/Xfinity. I filed t, Waiting for your tax refund can be like waiting for Christm, Upon a claim approval, the device will be repaired with.