Worst 2017 Cadillac XTS Problems #1: Cue Locks Up 2017 XTS Average Cost to Fix: N/A Average Mileage: 23,000 mi. Learn More #2: Rear End Sags/Drops 2017 XTS Average Cost to Fix: N/A Average Mileage ...We can repair cracked, spider webbing and non-responsive touch screen problems on your Cadillac CUE Infotainment System and get it working again. WHY IS MY CADILLAC SCREEN CRACKING? Cadillac cue screens have been reported to crack, delaminate, and become unresponsive because of a common failure in the screens. Cadillac cue …[Basic] Upgraded Gel-Free Cadillac CUE Replacement Touch Screen Display. $299.00 $89.00. Add to Cart. Most Popular. Mitsubishi Outlander 8" Replacement LCD Display Touch Screen Panel C080VTN03. $299.00 $99.00. Add to Cart. Most Popular. Ford Sync 4 12" Inch OEM Replacement LCD Touch Screen Glass Digitizer.2015 SRX Premium 56000 miles. Well, a couple of days ago I discovered that I had the dread CUE screen failure. After a search on this forum and the internet, I found a screen provider (cuescreens.com). On their website was a local Houston shop that handled their product and recommendations for installation.The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.A new Cadillac Cue class-action lawsuit cites problems with the touchscreen. The screen’s plastic covers delaminate from the screen’s glass and leave a spider-web pattern, which makes touch input impossible. Various factors, including thermal and mechanical stress, can cause the plastic covers to separate.Symphony. 1. If the screen flickers on sporadically while the truck is moving there is a connection somewhere that is loose or corroded. 2. since you lose all screen views rather than only camera or only radio it's likely to be power to the screen. 3. less likely to be low voltage since other features are working.Leave it open. Shut off the vehicle and leave driver door open for a couple of minutes. Back in the car. Close the driver door. start the engine. close the control door under the screen. And the unit wold work again for quite a while. Now nothing on the screen works.According to the Cadillac CUE lawsuit, General Motors knew or should have known about the problems because four technical service bulletins (TSBs) were issued to dealerships between 2014 and 2017.CUE touch screen not working. Hi, I own a 2013 Cadillac XTS and ever since I got it, I experienced no problems with the CUE system until a few days ago when all of a sudden the lower half of the screen is totally unresponsive (I touch it, nothing!). Motion sensors appear to work just fine. I tried the unplugging of the battery thing, nothing.Customers may report their radio screen appears bubbled or is delaminating. Recommendations / Instructions If this concern is encountered, replace the ICS (Integrated Center Stack) by following the SI replacement procedure. ... Effective 8/21/2017, for model years 2017 and prior the Cadillac CUE ICS is no longer on GM TAC Restriction. Please ...Identify the Problem with Your Cadillac CUE Screen As a Cadillac vehicle owner, you know how important the Cadillac User Experience (CUE) screen is when it comes to accessing different features of your car. However, like any other electronic device, the CUE screen can run into problems. Identifying the problem withHOW TO FIX Cadillac Cue System, touch screen not working!https://www.youtube.com/watch?v=tZ-Vud7uK4M&feature=youtu.be - Check this channel !Hey guys, in thi...About CUE Touchscreen Radios. Available on most 2013 - 2017 Cadillac models, the CUE Touchscreen Radio Infotainment/Nav system was available on the ATS, SRX, XTS, CTS, ELR, and Escalade. While the CUE radio received positive reviews from new car reviewers, it has been a sore spot for Cadillac owners. Many Cadillac vehicle owners report yellow ...Cadillac ELR 2014-2017. Cadillac Escalade 2014-2017. According to the TSB, the condition or concern is that "customers may report their radio screen appears bubbled or is delaminating."1 post · Joined 2022. #17 · Mar 16, 2022. Intermittent beeping-took 2016 Cadillac SRX to Cadillac service and they say it is Cue infotainment system, have to replace whole thing for $1200. From what I have read on internet it is screen problem, much cheaper to replace screen. I am checking into screen replacement.Upgraded Cadillac cue touch screen replacement fit for 2013 2014 2016 2019 2020 Cadillac CTS CTS-V, Cadillac cue system ATS ATS-V, Cadillac XTS ... which can perfectly use all models from 2013 to 2020 Cadillac and perfectly solve the above problems ; This items includes a touch screen and a car dismantling tool. You can change the display ...Step 1: Resetting the Cadillac CUE System. The first troubleshooting step is to perform a soft reset of the Cadillac CUE system. This process can often resolve minor software glitches and restore functionality to the screen. Follow these instructions to perform a soft reset: Locate the infotainment system's power button and press and hold it ...Owners of 2013-2017 Cadillac models with CUE infotainment system sued GM for touchscreen defects. A judge dismissed some claims but allowed others to proceed, including warranty reform and implied warranty of merchantability.Page 146 of the 2016 manual says: Auto Memory Recall. This feature automatically recalls the current driver's previously stored 1 or 2 button positions when entering the vehicle. See Memory Seats > 54. Select Off, On - Driver Door Open, or On - At ignition On. He went back a day or two after buying the car to change that setting, and now the ...58 posts · Joined 2012. #6 · Apr 29, 2024. I replaced mine 4 years ago and haven't had a problem yet. And yes, get the Cuescreen brand. There are 2 trim removal tools with it, so no need to purchase any. Be careful when plugging the new screen in. Take your time and all should be well. Good luck. bassglider03.2 posts · Joined 2017. #7 · Aug 11, 2017. I am having the same problem. I have a 2013 SRX that the cue system has completely stopped working. At first the voice button on the steering wheel stopped working. Then the lower buttons on the touch screen did not work. Now the entire screen has stopped working. I am outside of the warranty period.Cadillac issued a recall for the 2010-2015 model years at the end of 2014 under number 14V571000. Model Year Problem; 2010-2016: Suspension problems: CUE Screen Problems. The CUE infotainment system found in most 2013-2018 Cadillac SRX vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an ...You can reset your cue screen by... 1. turning on car. 2. opening bay door. 3. turning car off (leave bay door open) 4. open car door and leave open for about 30 secs. 5. close door, turn on car, and lower bay door. Cue should restart and a small yellow symbol on top right hand corner should confirm this.CUE Control Assembly vendors would rather you believe you have to be a technician to do it.) If you take your time and follow this procedure, you’ll be able to do this in a few hours. This guide is written specifically for the XTS, but the touch screen replacement portion of it is applicable to all CUE-equipped Cadillacs that use the commonIf you have a modern Cadillac, this video shows all of the settings on the Cadillac Cue and the Cadillac dashboard in about 20 minutes. We also show how to ...CUE display-internal scratches/cracking. On my 2014 CTS, about a week and half ago I started noticing some what I thought was scuffing on one part of screen. Slowly it grew and occupies bottom quarter of display. After looking closer, it appears to be internal. I have no issues with functionality however.This is a step by step video on how to replace a Cadillac Cue touchscreen in a CTS that has become nonresponsive. If you need to fix a CUE because it doesn'...Cadillac cue touch screen not working; ... When will cadillac have a recall, or as suggested, maybe a class action suit is warranted. Reply. Shane says: 12/23/2017 at 11:25 am. This has happened in my dads car. Went to The Cadillac dealership that it was purchased (Spartanburg Chevrolet ). He was told this happens often when the car hits …CUE screen replacement. For those of you having trouble with the "wonderful" Cue System becoming possessed and screwing up repeatedly as I (and thousands of others) have, let me recommend Cuecreens.com and their replacement faceplate. It's about $135 fix (and about an hour and half of your time) as opposed to about 2 grand at the dealership.The #1 Cadillac CUE & Chrysler Uconnect Touch Screen Replacement On The Market Today! Saving you up to $1200 by skipping the Dealership! GM & Chrysler Engineers use a Gel-based substance to adhere the touch-screen glass to the outer plastic on the touchscreen.Get app Get the Reddit app Get the Reddit appCUE screen cracked and doesn't work. There are internal spider webbing that starts at the top right corner and circles down mid-way through the screen. I have found threads where this same thing has happened to other Cadillac owners. This must be a flaw in the make-up of the CUE. It is currently useless to me. Unable to operate the system. HELP!eScreen – Best Screen Cleaning Technology – $23.99; Screen Mom Screen Cleaner Home & Away Bundle – $16.95; Flawless Screen Cleaner Spray with Microfiber Cleaning Cloth – $12.99; Chemical Guys SPI22216 InnerClean Interior Quick Detailer – $6.59; Here is a video that gives a provides a tutorial on how to clean your navigation screen. If ...2018 cadillac XTS Lights surrounding the Cue screen like Hazard light, glove box, etc- 5 and the steering buttons remain on after the engine is turned off. Finally go off after 20 minutes then the red P SHOW up in the cluster while K14 relay clicks and gon, the steering buttons and CUE around buttons LED back light turned on stay nearly 40 ...The notice will tell you what the defect is, possible warning signs and what to do next. And while a recall notice might dredge up feelings of fear and anxiety, focus on two bits of good news ...The Cadillac Welcoming screen I always see when entering the car and closing the door did not play either. ... CUE came back on and has worked flawlessly ever since. I don't recall if the stereo was working while the CUE screen was off. Save Share. Like. J. JLGT Discussion starter ... I'm told the top of the CUE screen should show …HOW TO FIX Cadillac Cue System, touch screen not working!https://www.youtube.com/watch?v=tZ-Vud7uK4M&feature=youtu.be - Check this channel !Hey guys, in thi...There are several reasons your Cadillac Cue touch screen may stop working: The system needs a hard reset. The touch screen has an internal failure. The touch screen surface is delaminating. The vehicle battery is weak. The Human Machine Interface (HMI) module has failed. Before diagnosing the problem or replacing parts, verify if your Cadillac Cue system is still covered by warranty. You may ...the screen. They seem to offer replacements for other GM models and other manufacturers. It looks like a fairly involved process (not for the faint or heart or non-mech. inclined). You even have to remove the compartment box from the module in order to get access to the screen mountings.There is a procedure to re-calibrate the touch screen but this requires the screen to be somewhat functional. It's found in the settings on the CUE. Otherwise a hard reset may work. I don't recall all the steps but if you search the webernet or this forum you'll find the procedure. Final advice is many audio functions can still be controlled ...Owners of 2013-2017 Cadillac models with CUE infotainment system sued GM for touchscreen defects. A judge dismissed some claims but allowed others to proceed, including warranty reform and implied warranty of merchantability.CUE problems. Jump to Latest Follow ... The CUE system screen in my 2015 ATS will not respond when the vehicle is in gear. Stopped, in park, engine running or just turned off, it works. ... Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX, Escalade, LYRIQ, Vistiq, concept and future ...Jul 28, 2021 · Cadillac has released a service update for model year 2021 XT4, XT5 and XT6 luxury crossovers to address an issue with the vehicles’ infotainment system. The problem: the infotainment display in affected vehicles may appear black or freeze. In addition, the vehicle may not play audio in cold weather conditions.Includes on-site installation at your location*, gel-free CUE screen, and a 2-year warranty on parts and labor. *Price may vary outside of Zone 1* All CUESCREENS products fit the following models that have their original CUE module. 2013-2018 Cadillac ATS ATS-V 2015-2020 Cadillac Escalade/ESV/EXT 2013-2016 Cadillac SRX 2013-2019 Cadillac XTS 2014-2019 Cadillac CTS CTS-V 2014-2016 Cadillac ELReScreen – Best Screen Cleaning Technology – $23.99; Screen Mom Screen Cleaner Home & Away Bundle – $16.95; Flawless Screen Cleaner Spray with Microfiber Cleaning Cloth – $12.99; Chemical Guys SPI22216 InnerClean Interior Quick Detailer – $6.59; Here is a video that gives a provides a tutorial on how to clean your navigation screen. If ...After holding down the buttons, the screen will go black. Don’t be alarmed; this is normal. Keep holding the buttons until the Cadillac logo appears on the screen. Step 4: Release the Buttons. Once the Cadillac logo appears, release the Home and Fast Forward buttons. Step 5: Confirm the Reset. The CUE system will then go through the reset ...Is your Cadillac CUE system unresponsive, cracked, or randomly reacting when it shouldn't be?This is due to a poor gel-based factory design from GM. The gel ...Dec 17, 2020 · The Cue Touch Screen is found in 2013, 2014, 2015, 2016, 2017 and 2018 Cadillac models including the ATS, CTS, ELR, Escalade, SRX and XTS. At Circuit Board M...Best Step by Step how to Guide to Removing and Replacing the damaged Cue Screen in a 2016 Cadillac SRX#cadillac #cuescreen#touchscreen #diyLeave it open. Shut off the vehicle and leave driver door open for a couple of minutes. Back in the car. Close the driver door. start the engine. close the control door under the screen. And the unit wold work again for quite a while. Now nothing on the screen works.Sep 20, 2019 · The CUE screen allegedly appeared cracked or shattered and was still unresponsive to touch in July 2017, so the plaintiff contacted the dealership and was again told that the repairs would cost about $1,200. Gruchacz then brought the ATS to the dealer in March 2018 to perform a recall unrelated to the issue. She told the dealership that the CUE ...Any vehicle with the flawed cue screan should be recalled because they are aware they made a defective part and they made replacement screans but they cant …The CUE infotainment system found in most 2013-2018 Cadillac vehicles has a screen with major design and installation flaws resulting in bubbles, cracks, and an unresponsive interface. In Other News Another Lawsuit Wants GM to Address the Cracked and Delaminated CUE Screens A New SRX Headlight Moisture Lawsuit Has Been Filed in Missouri5438 posts · Joined 2016. #2 · Sep 25, 2022. Yes, CPO should cover it if not caused by owner hitting it with an object. FYI, often screen failure (cracks, losing touch sensitivity, etc.) is caused by faulty engineering and can be fixed with a screen from cuescreens.com (owner paid). You can see all problems under the CUE section of the forum.New Cue/radio problem. I'm the original owner of my 2014 and made it 77M before the Cue screen was replaced 9 months ago. Last week it started having the same symptoms, screen jumping and going dark randomly. I took it in and was told it is the satellite radio unit (HMI) that needs to be replaced to fix it. I don't use satellite radio, but ...51 posts · Joined 2014. #1 · May 30, 2017 (Edited) I was hoping that my 2013 XTS would be a reliable ride for a decade. But last week at 50,580 miles (on 5/24/2017), my CUE went black. I have no lights on the steering wheel nor AC controls. The radio / audio system is dead, OnStar and phone connection being a part of the audio of course is ...Redo those steps and ensure proper contact and security with all parts of the cue module and the new screen. If the screen is still non-functional, send it back for a replacement. One question: exactly how did the previous screen give up the ghost? If it just died and went black, the screen may not be at fault.Turn engine off restart it works. Several times the gauge cluster at startup does not work like ignition is off no speedometer, rpm, fuel etc but CUE is on. Turn engine off restart it works. Rear view camera when put in reverse will flash with lines flashing thru display. Rear view camera when put in forward gear will sometimes display the ...Covers the components below for repairs, including parts and labor, due to defects in materials and/or workmanship for the duration of the warranty. Typical powertrain warranties last for 6 years or 70,000 miles, whichever comes first, but other durations are available. What is Not Covered. Components such as:Owners may contact Buick customer service at 1-800-521-7300, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14171. View details Hide detailsCUE Secret Menu. My Escalade 2016 Cadillac CUE started freezing and jumping from one menu to the other with hardly any response when I click anything on the screen. I thought it was a lose connection, so I started pushing on the frame surrounding the LCD. I Accidentally pushed the VOL down arrow and Home button at the same time, and a hidden ...Apr 15, 2017 · CUE display-internal scratches/cracking. On my 2014 CTS, about a week and half ago I started noticing some what I thought was scuffing on one part of screen. Slowly it grew and occupies bottom quarter of display. After looking closer, it appears to be internal. I have no issues with functionality however.The 2017 Cadillac XTS has 1 problems reported for cue interactive screen is unresponsive and random. Average failure mileage is 92,000 miles. CarComplaints.com : Car complaints, car problems and ...Please post some daytime pictures and how it fits. My 2015 is at the dealer right now and they are fixing the cue screen for less than $200 because I asked for a goodwill repair. I have 79,000 miles and no extended warranty. 2015 ESV 79k miles February 24th, cue screen replaced at the dealer for $128 out the door.Sep 5, 2016 · You can reset your cue screen by... 1. turning on car. 2. opening bay door. 3. turning car off (leave bay door open) 4. open car door and leave open for about 30 secs. 5. close door, turn on car, and lower bay door. Cue should restart and a small yellow symbol on top right hand corner should confirm this.Cadillac's CUE system is spreading through the luxury brand. Consumer Reports finds that this high-tech dashboard interface looks better in a showroom than it works out in the world.Today, I drove the car to do some errands. All was fine. When I restarted the car the CUE screen was absolutely blank. The heater controls, heated seat controls and most things below the screen work but not the screen itself. Also, the radio does not work and the "hidden compartment" below the screen will open but will not close unless I force ...2017 CUE dead. Have a 2017 Premium Performance, had an ELR before that went thru 4 CUE's. Thought they solved the CUE screen problem but they have not. Screen freezing, not responding, doing things on its own, etc from the Florida heat. Don't know why Cadillac does not dump the CUE system and use the same type screen as other GM cars, they don ...There are more and more ways for the global elite to use going green as an excuse to splurge on luxury. There are more and more ways for the global elite to use going green as an e...2015 Cadillac SRX Radio Replacement. $599.00. $447.95 Sale. CUE unit not functioning correctly? You're not alone. Many Cadillac CUE radios have touchscreen problems - it's a common issue. At ISS, we have developed a CUE radio replacement that is more reliable than the factory unit (and less expensive too). Our CUE replacement will fix black ...Have a 2013 SRX with the same problem (29,789 miles). Touch screen went out > Took it to the dealer and was charged $129 for a diagnostic test . They could see it wasn't working without doing a diagnostic. They replace the cue and it cost $1315.75. I was told there wasn't a recall for the cue screen. Like to know more about the recall from GM.First there were a couple of recalls, then came the glitch in my CUE system, shortly followed by a mysterious rattling/creaking noise no one could even figure out. Now my CUE system has suddenly decided to go blank at random, and my backup camera has ceased to appear. I have a service appointment with my dealership set for Friday morning, but ...November was an exceptionally strong month for auto sales—especially for trucks and SUVs of all shapes, sizes, and degrees of luxury. By clicking "TRY IT", I agree to receive newsl...New Cue/radio problem. I'm the original owner of my 2014 and made it 77M before the Cue screen was replaced 9 months ago. Last week it started having the same symptoms, screen jumping and going dark randomly. I took it in and was told it is the satellite radio unit (HMI) that needs to be replaced to fix it. I don't use satellite radio, but ...Aug 10, 2019 · Any vehicle with the flawed cue screan should be recalled because they are aware they made a defective part and they made replacement screans but they cant make it a recall till they get enough people to contact Cadillac corporate and file the complaint and they need actual votes i made one up to issue a recall to any vehicle that was produced with an oem cue screen flawed.The screen ribbon cable is secured by a hinging locking clip on the connector. Be gentle with this, you don't want the lock to snap off and fall somewhere. If this happens, it will require a full module replacement at $900. To disengage the clip, simply use the micro ESD pliers to gently lever the tab upwards.Dec 25, 2018 · Is your Cadillac CUE system unresponsive, cracked, or randomly reacting when it shouldn’t be?This is due to a poor gel-based factory design from GM. The gel ...Sep 25, 2019 ... ... issues related to the Cadillac CUE infotainment screens used in a number of its models. The lawsuit, Cadillac Society reports, was filed in ...Worst Cadillac XTS Problems #1: Cue System Screen Delamination 2013 XTS Average Cost to Fix: $1,500 Average Mileage: 58,000 mi. Learn More #2: Shocks Cracked 2015 XTS Average Cost to Fix: $1,600View and Download Cadillac CUE removal procedure online. CUE touch panel pdf manual download. ... Common problems include spider cracks, dead touch screens, and unresponsive, ... Ribbon Cable Detail) (Figure 13. Touch Screen Guide Pin Close-up) g) Once the CUE Control Assembly centered in the dash and mated to the power and signal connectors ...Bought a 2016 ats last october, have had nothing but problems with the cue system since then. Last week it became totally unusable. I think the 4 yr warranty is up even tho its got less than 50k miles on it. But i got an extended warranty thru Carvana. Hopefully that covers it.iOS: Calendars can help you keep track of your day, but they don't always have all the relevant information about a specific event—sometimes that's stored in your email, or on the ...You can reset your cue screen by... 1. turning on car. 2. opening bay door. 3. turning car off (leave bay door open) 4. open car door and leave open for about 30 secs. 5. close door, turn on car, and lower bay door. Cue should restart and a small yellow symbol on top right hand corner should confirm this.The notice will tell you what the defect is, possible warning signs and what to do next. And while a recall notice might dredge up feelings of fear and anxiety, focus on two bits of good news ...The 2018 Cadillac XTS has 1 problems reported for screen/cue system randomly shuts down. Average failure mileage is 20,000 miles. CarComplaints.com : Car complaints, car problems and defect ...2014 Cadillac luxury SRX Cue screen Stopped working. Have it on heater and can’t get to air conditioner. Going to dealership tomorrow. Hard reset would not work. Has 29,000 miles on it and warranty went out on 8-10-18. Reply. Pingback: Is there a Recall for the Cadillac CUE? – Cadillac Parts, Performance, Accessories and more – FreshCadillac.51 posts · Joined 2014. #1 · May 30, 2017 (Edited) I was hoping that my 2013 XTS would be a reliable ride for a decade. But last week at 50,580 miles (on 5/24/2017), my CUE went black. I have no lights on the steering wheel nor AC controls. The radio / audio system is dead, OnStar and phone connection being a part of the audio of course is ...14V212000. General Motors LLC (GM) is recalling certain model year , May 18, 2015 · Turn the vehicle on. Open the CUE faceplate, thereby exposing the storage area be, See full list on classaction.org, Many Cadillac vehicles are equipped with high performance engines that require premium , I can’t recall the last time people were this intrigued , [Basic] Upgraded Gel-Free Cadillac CUE Replacement Touch Screen Display. $299.00 , As you already know, touch screen replacement is relatively simple and straightforward, Leave it open. Shut off the vehicle and leave driver door open f, Truck's in the shop, and while driving my grandmothers , Any vehicle with the flawed cue screan should be re, The 2015 Cadillac SRX has 23 problems reported for cue touch scre, Wait a few minutes and re-install them to determine if any symptoms , 2 posts · Joined 2017. #7 · Aug 11, 2017. I am having the, We can repair cracked, spider webbing and non-responsive touch screen, Most CUE Radios will develop touch screen problems such as cracking, Includes on-site installation at your location*, gel-free C, 1041 posts · Joined 2016. #17 · Jun 25, 2020. The software, He did it for love. Salvador Dali may be dead, but his mustache.